COREUCX began inside a wholesale carrier network and grew into a full omnichannel platform - built so any team can answer voice, chat, email and social on one screen, with AI Agents doing the heavy lifting.
Customers reach out everywhere - a call, a WhatsApp message, an email, a DM. Most businesses juggle a different tool for each, and context gets lost between them. We built COREUCX so the conversation is one continuous thread, and so AI can resolve the routine while people handle what matters.
Sub-second AI responses and a workspace that never makes an agent wait. Latency is something we measure obsessively.
AI handles the routine and hands off gracefully. People own the moments that need empathy and judgement.
Bring your own carriers, CRMs and models. No lock-in - COREUCX layers on top of what you already run.
A small, senior team spanning telecom infrastructure, real-time AI, and customer-experience design - building the platform we always wished we had.
We're hiring across engineering, AI, and customer experience. Or come see the platform in action.